Boîte mystère de lentilles cosmétiques (2 lentilles/paquet)
- Description
- *How to order (MUST READ)
- Processing & Shipping
- Return, Cancellation & Exchange
Prêt(e) pour une surprise ? 👀✨
Notre Mystery Lens Box est le moyen idéal de découvrir un nouveau look à un prix incroyable !
Chaque boîte comprend :
1 paire (2 lentilles)
Un motif aléatoire sélectionné dans notre collection
❗ Veuillez noter :
La sélection de la correction est obligatoire, mais les deux lentilles auront la MÊME correction
Le mélange de différentes corrections n'est pas autorisé
La couleur/le motif ne peut pas être choisi — c'est une surprise totale ! 🎲
💡 Pourquoi vous allez adorer :
Obtenez une paire de lentilles à un prix spécial
Essayez quelque chose de nouveau et d'amusant
Parfait pour ceux qui aiment les surprises !
- Processing -
Generally we take 3-4 business days to process the order except below products
| Products | Processing Days |
Toric (for astigmatism), hyperopia & high prescription contact lenses (-10.00 & above) | 4 - 8 weeks |
Brand Acuvue, Airsoft, Air Optix, Alcon, Bausch & Lomb, Biofinity, Biomedics, Clariti, Coscon, Dailies, Freshkon, Freshlook, II99, Kazzue, Miacare, SEED *If the contact lenses fall in above category, the above processing days shall apply. | 5~10 business days |
| Hair Wigs | 5~7 business days |
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- Shipping -
We have 2 warehouses which they are in Malaysia & China, so products may be shipped separately. Not to worry, tracking number will be provided for each package sent.
Shipping may be combined sometimes and you may not see the delivery time frame during checkout. In such case, we will ship with Standard/Economy Shipping and the below shipping time shall apply.
| Country / Region | Estimated Shipping Days |
| United States | 15 ~ 25 business days |
| Canada | 20 ~ 30 business days |
| South America | 30 ~ 40 business days |
| Europe | 15 ~ 30 business days |
| Australia & New Zealand | 15 ~ 20 business days |
| Middle East | 15 ~ 20 business days |
| South East Asia | 10 ~ 15 business days |
| Rest of Asia | 15 ~ 20 business days |
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Notes:
1. The delivery time frame is based on the best ESTIMATION. All transit times are subject to Customs Clearance, transport conditions, weather conditions, the volume of mail traffic and etc.
2. International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the Recipient.
3. Estimated delivery time frame EXCLUDE processing time (found in product description).
4. Please provide a contact number, postal code and buzz code (if any) in the shipping address. DO NOT enter P.O Box address. Delivery is usually done from Monday to Friday, working hours only.
5. Please contact us if the package did not reach within the mentioned delivery time frame, else we will not be able to perform an investigation with the shipper. We will not entertain any claim after such a period.
6. It’s the buyer's responsibility to track the package, please track regularly.
- Cancellation* -
1. Request can be made before item is fulfilled.
*Toric & Hyperopia contact lenses are not available for cancellation as they are custom made items.
- Return* -
1. For order after shipped, contacts can be returned at buyer's cost and 10% restocking fee will be charged. Returned item must be in original/ unused/ unopened/ sealed condition.
2. Request to return or exchange shall be emailed to us within 14 calendar days from the day the package was delivered.
3. We advise you to email us to find out more about the product if you are unsure or do intensive research before ordering.
*Wigs are not available for return due to hygiene.
- Exchange -
Exchange is applicable when you received defective or wrong items, please send us the photo of the received items and we will send you replacement with the original shipping method. Replacement with other same value item or refund only can be done if the same item is out of stock.