RX Verification (For U.S. Customers Only)

First, you provide prescription information to us, then we will submit it to your prescriber for verification. Your prescriber has eight-business-hours to respond. If the prescriber does not respond within the required time, the prescription is verified automatically, and we may provide contact lenses to you. 

How Does The Process Work?


First, you provide prescription information to us, then we will submit it to your prescriber for verification. Your prescriber has eight-business-hours to respond. If the prescriber does not respond within the required time, the prescription is verified automatically, and we may provide contact lenses to you. 


What if I don’t have a contact lens prescription?

You can easily find a doctor near to you to schedule a test or by renew your prescription with online relevant service providers such as Visibly*. Please send us the copy of your prescription upon placing the order. Otherwise, we may not be able to send to you via express shipping and the order will be shipped with other shipping methods at our discretion.


Now you can renew your prescription with Visibly at only $25 and it just takes 3 simple steps. 

*NOTE


Taking our Online Vision Test does not guarantee a new prescription. Some individuals may not be eligible for reasons including, but not limited to age, medical history, location, and test responses.


Visibly Digital Acuity Product is manufactured and distributed by Visibly, Inc. and operates under the Enforcement Policy for Remote Ophthalmic Assessment and Monitoring Devices during the CoronaVirus Disease (COVID-19) Public Health Emergency issued by the FDA in April 2020. This product has not been approved by the FDA. The data and recommendations made by the Visibly Digital Acuity Product are adjunctive (supporting) recommendations that will be used by an Eye Care Provider, along with your medical history and profile, prior corrective eyewear prescriptions, and subjective data provided about your vision. It is the responsibility of the patient to provide accurate information through the process as all of this information will be relied upon as accurate by the reviewing Eye Care Provider.